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Call Logs & History
Call Logs are accessible from the left hand side of the Smart PBX app.
Here you can find basic reporting tools to help you track, manage and troubleshoot calls in and out.
Here’s what you can do so far;
Outbound Calls are marked with an orange arrow facing left, while Inbound Calls are marked with green arrow and face right.
Who called out?
The “From” field will show a user extension or Internal caller-id which shows whom made the call out and where under the “To” field.
Also under “From”, Callers to your company can be recognized by the external phone number and Caller-ID name when availabe.
You can export your CDR search by clicking the “Download” link located just above the Date/Time row.